A bot is a software application that runs scripts communicate with other systems and/or humans, they automate and streamline any business processes

What is a bot?

Digital transformation faster with

Wiseinfotec

A bot is a software application that runs scripts communicate with other systems and/or humans, they automate and streamline any business processes

A bot is a software application that runs scripts communicate with other systems and/or humans, they automate and streamline any business processes

A bot is a software application that runs scripts communicate with other systems and/or humans, they automate and streamline any business processes

Why your business needs a bot?

Bots reduce labor costs, which in turn produces more profit for the company

Companies and customers benefit from bots. Bots are allowing customers to get in touch with companies without having to communicate with a person, for example over phone. For example some airlines using chatbots that allows customers to receive boarding passes, check in reminders, and other information that is needed for a flight. Companies that adopted chatbots growing customer engagement gowning exponentially.

Popular use-cases

• Spiderbot / Web crawler
  
• Chatbot / Socialbot

Tailored to your needs

• Unique business processes
• Integration with other systems
• Notifications

Messaging

• Web
• Facebook
• Twitter
• WhatsApp
• Telegram
• Slack
• SMS

The main purpose of the bot

• Information
  
• Collaboration
• Automation

Direction of the "conversation"

• Input
  
• Output
• Bi-directional

Guidance

• Human-mediated
• Autonomous

Chat Bots

Socialbot

Algorithms designed to converse with a human user, provide & collect information. These technological advances have positively benefited people's daily lives and make your customers more satisfied with your brand.

This is kind of a bot that systematically browses some of the resources like a web page time to time and gather information. Later it can process this information & send some notifications or perform some sophisticated automations based on that information.

Spiderbot

Web crawler

IM Bot

Instant Messages

IM bot is a set of scripts or an independent program that connects to a Chat as a client, and so appears to other users as another user. An IM bot differs from a regular client in that instead of providing interactive access to pre-programmed functions for a human user, it performs automations.

Social media bot can monitor your website for the news or Yelp for new comments about your business and re-post it to multiple channels or engage with other users by liking someone's' posts based on defined criteria.

For example it can monitor if someone mentioned your brand in a good or bad way and the post getting more popular, then bot can bring your attention to such a post and interact with users.

Social Medea Bot

Engage with customers

Chat Conversations

Automated online assistants instead of call centers to provide a first point of contact

Millennials prefer to chat with a bot rather than to call. Now everyone have a smartphone in their pocket, so they can message and review an answer when most convenient for them, pause and continue whenever they need. Nobody wants to wait on the line and then spell out their first and last names for multiple times, when you can just type it once. Next time bot will remember the customer's name.

Virtual Assistant

For your E-Commerce

Accessed on-line via website popups or through virtual assistants. Helps customers to faster navigate your website and find what they need and answer their questions.

Help customers schedule appointments, find a location, answer Frequently Asked Questions or provide any other information

Bots allow to automate certain simple yet time-consuming processes that each business must conduct over and over again.

Communicate with partners and remind to sign a contract, answer their questions, welcome newcomers, guide through decisions and check information is correct.

Automation

When its time consuming

SaaS

Run your bots as service

Execute tasks, suggest actions, engage in dialogue, promote your brand and products. All without installing anything on your computers, just consume it as a service.

According to Gartner, 15% of all customer service interactions globally are handled completely by AI.

Businesses can achieve reduction in the cost of customer services using bots.

The Future is here

Catch up with competitors

Software agents

An agreement that acts on someone's behalf.

Software agents may be autonomous or work together with other agents or people and demonstrate flexible behavior.

Monitoring-and-surveillance (predictive) agents

• Used to observe and report, usually computer systems or websites. The agents may keep track of company inventory, observe competitors' prices and relay them back to the company, or even watch stock

User agents (personal agents)

• Check your e-mail, sort it according to the user's order of preference, and alert you when important emails arrive.
• Find information for you on the subject of your choice.
• Fill out forms on the Web automatically for you, store your information for future reference
• Scan Web pages looking for and highlighting text that constitutes the "important" part of the information there

Data-mining agents

• Find trends and patterns in an abundance of information from many different sources
• Data mining is the process of looking through the data warehouse to find information that you can use to take action, such as ways to increase sales or keep customers who are considering to leave.

Robotic Process Automation

RPA

Automate routine, drive wave of productivity and efficiency with your existing software and services, no need to buy more or upgrade. Automation reduces cost, increases speed, accuracy, and consistency, improves your processes' quality and scalability. It also provides extra data security, especially for sensitive financial and health services. Achieve digital transformation faster with Wiseinfotec. Read more

Operating System

Windows

VMware

Virtualization

Operating System

RHEL Linux

Industry-leading server virtualization software and the heart of a modern SDDC for Virtual Machines, Containers & Desktops with Network and Security Virtualization. Deep integrations with Veeam for Data Protection

Trusted platform for enterprise applications like Active Directory, Microsoft SQL. Hyper-V platform for virtual machines and containers with Built-in Support for Kubernetes and security with Software Defined Networking. Veeam data protection for either virtual machines or bare-metal

Leading enterprise Linux platform —across bare-metal, virtual, container, and all types of cloud environments. Enterprise apps like SAP HANA and Microsoft SQL Server in your on-premise Datacenter or in the Clouds like AWS, Azure & GCP

Automation

Ansible

NetApp NKS

Containers

Storage Systems & CI

NetApp

NetApp Kubernetes Services: Application Lifecycle Management with Kubernetes clusters for Everyone. Any Cloud, Public or Private, including vSphere. Manage your application’s life cycle with features such as auto-scaling and self-healing. Deploy in 3 clicks

Simple, agentless IT automation. Speed up recovery after a disaster, configuration & management. Configure Unix-like systems, Windows, virtual machines, gest OS, and many other HW & SW. Turn repeatable tasks into playbooks

Enterprise storage & data management platform with advanced Data Protection replication, Compliance, Security & thin Cloning for backup tests.

NetApp FlexPod with VMware.

Cloud Tiering service for on-prem, high-performance All-flash storage and combines it with cloud economics & low costs S3 & object storage

NVMe | SAN | NAS | Object storage

WISEINFOTEC

WHAT WE DO

SaaS Bots

System Integrator

Seller / VAR

Data Protection & DR scenarios

Recovery automation & Site fail-over

Installation & Configuration

Troubleshooting

Operational Support

Infrastructure as a Code

Automation